Understand Your Customers
Discover why customers are calling, what issuesappear most often and which trends areemerging across thousands of conversations.
CUSTOMER INSIGHTS
Voice AI Fails At Scale. Our
Doesn't HallucinateVoice AI Fails At Scale. Our
Doesn't Hallucinate
Build multilingual Voice AI, AI Voice Agents, Speech-to-Text, Text-to-Speech, Speech Translation, and
Conversational AI that understands your business, not just your prompts.Build multilingual Voice AI, AI Voice
Agents, Speech-to-Text, Text-to-Speech,
Speech Translation, and Conversational
AI that understands your business,
not just your prompts.
Enterprise Trust
Why Enterprises Choose Shunya
Enterprise AI isn't judged by demos. It's judged in production.
216+ Languages
Built for multilingual conversations, code-switching and global deployments.
7 Benchmark Records
Industry-leading performance across speech recognition, multilingual AI and reasoning.
Purpose-Trained Intelligence
Custom Small Language Models and Knowledge Graphs built around your business.
Millions of Conversations
Powering enterprise Voice AI across telecom, healthcare, BFSI and retail.
Production Deployments
Trusted in regulated industries where privacy, compliance and reliability are essential.
Deploy Anywhere
Cloud, VPC, on-premises or edge - with complete ownership of your models and data.
Voice Agent
Meet Meera
Talk to the Intelligence Layer.
Most AI demos are videos. Ours calls you back.
Ask Meera about Voice AI, AI Voice Agents, Speech Recognition, Speech-to-Text,Text-to-Speech, multilingual AI, enterprise deployments or Shunya itself.What you experience is exactly what you deploy.
LIVE NOW · 50,000+ CALLS HANDLED
CUSTOMER · ENGLISH"How many languages does Shunya support?"
CUSTOMER · JAPANESE"Shunyaは多言語の会話をどのように処理しますか？"
CUSTOMER · KOREAN"우리 회사를 위한 맞춤형 모델을 만들 수 있나요?"
CUSTOMER · HINDI"क्या स्वास्थ्य सेवा और बीमा क्षेत्र के लिए विशेष मॉडल उपलब्ध हैं?"
CUSTOMER · HINGLISH"Mujhe speech to text model ke baare mein batao."
🇮🇳+91
She'll call you in under 30 seconds for 2 minutes · available 24/7
Your information is only used to initiate the demo call.
Reach
Understand Everyone.
Speak to Anyone.
We solve the fundamental problems that make voice AI expensive, slow, and insecure.
0+
Languages supported0M+
Minimum native speakers0%
Global population coverageCustom Models
Tell us your domain.We'll build the model.
Voice AI That Understands Your Business
We train custom voice and language models on your data, workflows, and terminology for higher accuracy and better customer experiences.
Built on your real enterprise data
We train on structured and unstructured datasets:
- Call transcripts (ASR outputs + annotations)
- CRM logs and support tickets
- SOPs, FAQs, and internal knowledge bases
Models are aligned to domain-specific intents, entities, and conversation flows rather than generic internet text.
Domain-adapted small language models
We fine-tune compact transformer-based models optimized for enterprise use:
- Parameter-efficient fine-tuning (LoRA / QLoRA style adaptations)
- Structured output training (JSON / function calling formats)
- Domain intent classification + slot extraction
Lower latency inference and higher response determinism compared to general-purpose LLMs.
Secure deployment, full ownership
Enterprise-grade deployment flexibility:
- On-prem / cloud / edge deployment options
- No external data leakage during inference
- Model versioning + rollback support
- No vendor lock-in
You control data, weights, and runtime environment.
Your data stays yours
Your data is used to build your model, not ours.
- Training data is isolated for every customer
- No cross-customer learning or model sharing
- Customer data is never used to train public models
- Training data deletion after delivery
Enterprise-grade privacy with full ownership of the resulting model.
01 / 04
Call Transcripts
ASR · Annotated
CRM & Tickets
Logs · Support
SOPs & FAQs
Knowledge Base
Your Custom Model
Intents · Entities · Flows · Terminology
Domain IntentsEntity ExtractionConversation Flows
Generic AI
Trained on everything
Knows nothing well
Knows nothing well
Your data
Your SLM
EMI intent
96%
Returns
94%
Balance
98%
Delivery
91%
Trained on your data
Knows your domain
Knows your domain
Your intents. Your terminology. Your accuracy.
Your data
isolated
isolated
01 / 04
Call Transcripts
ASR · Annotated
CRM & Tickets
Logs · Support
SOPs & FAQs
Knowledge Base
Your Custom Model
Intents · Entities · Flows · Terminology
Domain IntentsEntity ExtractionConversation Flows
Built on your real enterprise data
- Call transcripts (ASR outputs + annotations)
- CRM logs and support tickets
- SOPs, FAQs, and internal knowledge bases
Models are aligned to domain-specific intents, entities, and conversation flows rather than generic internet text.
02 / 04
Generic AI
Trained on everything
Knows nothing well
Knows nothing well
Your data
Your SLM
EMI intent
96%
Returns
94%
Balance
98%
Delivery
91%
Trained on your data
Knows your domain
Knows your domain
Your intents. Your terminology. Your accuracy.
Domain-adapted small language models
- Parameter-efficient fine-tuning (LoRA / QLoRA style adaptations)
- Structured output training (JSON / function calling formats)
- Domain intent classification + slot extraction
Lower latency inference and higher response determinism compared to general-purpose LLMs.
03 / 04
Secure deployment, full ownership
- On-prem / cloud / edge deployment options
- No external data leakage during inference
- Model versioning + rollback support
- No vendor lock-in
You control data, weights, and runtime environment.
04 / 04
Your data
isolated
isolated
Your data stays yours
- Training data is isolated for every customer
- No cross-customer learning or model sharing
- Customer data is never used to train public models
- Training data deletion after delivery
Enterprise-grade privacy with full ownership of the resulting model.
Trusted At Scale
Enterprise Scale. Production Proven.
Built for organizations where Voice AI isn't a demo - it's mission critical.
5M+
Enterprise Conversations
Enterprise Conversations
Powering real customer interactions across industries.
Scale
50M+
Voice AI API Requests
Voice AI API Requests
Serving enterprise AI workloads globally.
Infrastructure
100,000+
Hours of Speech Processed
Hours of Speech Processed
Across languages, accents and noisy environments.
Intelligence
<2%
Call Drop-off
Call Drop-off
Reliable enterprise Voice AI at production scale.
Reliability
Industry-Leading
Speech & Voice Benchmarks
Speech & Voice Benchmarks
Recognized for multilingual speech intelligence.
Benchmark
World-Class
Speech Recognition Accuracy
Speech Recognition Accuracy
Built for real-world enterprise conversations.
Performance
Swipe to explore more
MODELS
The Voice AI Stack
Everything You Need To Build Voice Experiences
Build Once. Deploy Anywhere
Deploy one intelligence layer across every customer touchpoint - from the phone in your hand to the cloud powering your enterprise.
SHUNYAIntelligenceOne AI Layer
DEPLOYOn-Premise
DEPLOYEdge Infrastructure
DEPLOYPrivate VPC
DEPLOYCloud
CHANNELPhone
CHANNELConnected Devices
CHANNELWeb
CHANNELContact Centers
CHANNELWhatsApp
CHANNELKiosks
CHANNELMobile Apps
Post-Call Analysis
Every Call Matters
Most Never gets Reviewed
Support teams handle thousands of conversations every day, but reviewing every call is impossible.Important customer issues, churn signals, and sales opportunities often go unnoticed.Shunya analyzes every conversation and surfaces the insights that matter.
Most contact centers review only 1–3% of interactions.
A tiny sample trying to represent an entire operation
Every unseen conversation could contain a customer complaint,compliance issue, missed sale, or churn signal.
What If Every Call Was Reviewed?
Shunya automatically analyzes 100% of conversations and extracts:
Customer Intent
Emotion Detection
Resolution Status
Follow-Up Actions
Coaching Opportunities
Sentiment Analysis
Compliance Monitoring
Recurring Issues
Agent Performance
Call Summaries
Agent Performance
Review conversations for SOP adherence,compliance, objection handling and missedopportunities. Help supervisors identify coachingmoments without listening to hundreds of calls.
COACHINGAutomate What Happens Next
Generate call summaries, follow-up actions,recommendations, and operational insightsautomatically.
FOLLOW-UP-ACTIONS