The Voice Layer for What HappensInside the BuildingThe Voice Layer forWhat HappensInside the Building
Not every voice interaction faces a customer. Shunya brings voice intelligence to the internal side of theorganisation, from meetings and CRM workflows to supplier calls, procurement and employee support,with deployment options for environments where data cannot leave the building.
From the Meeting Room to theSupply ChainFrom the Meeting Roomto the Supply Chain
Voice is already everywhere inside an organisation. Shunya turns those conversations intostructured information, searchable knowledge and actions across teams.searchable knowledge and actions across teams.
Every speaker separated and labelled automatically - no manual note-taking required.
Capture large working sessions with accurate speaker diarization and structured notes that make it clear who said what.
Why Shunya
Built for Enterprise VoiceWhere Control Matters
Understands Large Group Conversations
Separate and attribute up to 20 distinct speakers in a single meeting, making large working sessions useful as structured records rather than undifferentiated transcripts.
Air-Gapped When Data Cannot Leave
For government, defence and sovereign environments, Shunya can be deployed entirely within the customer's controlled infrastructure so audio and transcripts do not need to leave the environment.
Voice Connected to Your Systems
Push meeting notes, action items and conversation outcomes into Salesforce, CRM, ERP, procurement and internal systems instead of creating another information silo.
Conversations Become Organisational Knowledge
Every meeting, call and interaction can become searchable information, allowing teams to retrieve decisions, commitments and context long after the conversation ends.
Enterprise Voice AI WithControl Built In
Choose the deployment model that fits your organisation,from enterprise cloud and sovereign environments to fullyair-gapped infrastructure. Keep sensitive conversationswithin the boundaries your organisation requires.
Air-gapped Deployment
Sovereign Cloud
End-to-end Encryption
Government & Defence-ready
See It Work
From a Room Full ofVoices to A RecordEveryone Can Use
See how a multi-speaker meeting becomes a structured, searchable record with speaker attribution, decisions and action items.
LIVE MEETING
Vendor strategy meeting · 8 speakers
Structured Output
Decision
Proceed with revised pricing
Commercial terms
Valid through end of quarter
Action Item 1
Finance to approve revised budget
Action Item 2
Procurement to confirm delivery schedule
Speakers Identified
8
Archive Status
Indexed and searchable
Integrations
Works With the SystemsYour Teams Already Use
Connect Shunya to your CRM, collaboration tools, ERP, procurement systems and internal knowledgeinfrastructure so voice conversations flow into the systems where work already happens.voice conversations flow into the systems where work already happens.
CRM & Sales
- SA
Salesforce
Call notes, account updates and follow-ups
- HU
HubSpot
Customer conversations and sales activity
- CU
Custom CRM
Connect internal systems through APIs and webhooks
Collaboration
- MI
Microsoft Teams
Meeting and collaboration workflows
- GO
Google Workspace
Documents, calendars and internal workflows
- SL
Slack
Action items, notifications and team workflows
ERP & Procurement
- CU
Custom ERP
Procurement, supply and operational workflows
- PR
Procurement Systems
Supplier information and purchasing workflows
- IN
Internal APIs
Connect proprietary business systems
Knowledge & Archives
- IN
Internal Knowledge Base
Searchable organisational information
- DO
Document Repositories
Meeting notes and structured records
- CU
Custom Data Stores
Store and retrieve conversation intelligence
Analytics & Data
- SN
Snowflake
Enterprise analytics
- S
S3
Conversation and structured data storage
- CU
Custom Analytics
Connect existing reporting infrastructure
Running Something Custom?
Connect Shunya to your existing CRM, ERP, procurement or internal systems through APIs and webhooks. Keep your current systems of record while Shunya becomes the voice layer that understands, structures and acts on conversations.
“Every commercial meeting tool we looked at assumed our data could go to someone else's cloud. That assumption alone ruled most of them out before we even got to evaluating accuracy.”
Technology Lead
Government Deployment
Questions
Enterprise Voice AI, Explained Simply
How many speakers can Shunya distinguish in one meeting?
Shunya can diarize up to 20 distinct speakers in a single session, allowing large working groups and cross-functional meetings to be converted into structured notes with speaker attribution.
What does air-gapped deployment mean?
An air-gapped deployment runs within the customer's controlled environment without requiring audio or transcript data to be sent to an external cloud service. This is designed for organisations with strict sovereignty, security or data-isolation requirements.
Can supplier and vendor calls be fully automated?
Yes. Voice AI can handle defined supplier workflows such as stock checks, price confirmations and delivery ETA calls. More complex or exceptional conversations can be routed to a human.
Can Shunya update our CRM automatically?
Yes. Shunya can connect to CRM systems such as Salesforce and other internal systems through APIs and webhooks, allowing conversation summaries, action items and follow-ups to be written into the relevant workflow.
Can employees use voice instead of raising internal tickets?
Yes. Internal support workflows can be built for use cases such as IT and HR requests, allowing employees to describe their issue conversationally and trigger the appropriate workflow.
Can meeting information be searched later?
Yes. Diarized meetings can be structured and indexed so authorised users can retrieve information such as decisions, commitments and discussion points from previous meetings.
What deployment options are available?
The Enterprise offering supports deployment models including air-gapped environments and sovereign/data-residency requirements. The appropriate architecture depends on the organisation's security and infrastructure requirements.