Multilingual Understanding
Support for 216+ languages and mixed-language conversations, including code-switching and regional usage.
The Intelligence Layer ForEnterprise Voice AIThe IntelligenceLayer ForEnterprise Voice AI
Speech is just the interface. Shunya combines speech AI, knowledge graphs, andpurpose-trained Small Language Models into a unified intelligence layer that delivers accurate,auditable, and production-ready Voice AI.
Platform Workspace
Build Enterprise Voice AI FromOne WorkspaceBuild Enterprise Voice AIFromOne Workspace
Everything you need to build, test, deploy, and monitor enterprise voice applications lives inside asingle platform. No stitching together speech APIs, vector databases, orchestration tools, and monitoring dashboards.
Meera - Collections Agent
Hindi · English · Tamil · code-switching enabled
System rule: Confirm outstanding balance before offering a repayment plan. Escalate to a human agent if the customer disputes the amount.
Knowledge Graph: BFSI PoliciesVoice: Warm, Regional AccentBusiness Rules: 14 active
Every layer - voice, knowledge, deployment, monitoring - runs on one platform, not five.
Platform Architecture
The Complete Intelligence StackFor Enterprise Voice AIThe CompleteIntelligence StackFor Enterprise Voice AI
The graph holds the truth. Model generates the conversation.
Speech Intelligence
Speech Intelligence Builtfor Real ConversationsSpeech IntelligenceBuilt forReal Conversations
Shunya is designed for the way people actually speak, not justthe way data looks in a lab.
Streaming Transcription
Process speech in real time with low-latency transcription for live voice workflows.
Voice Output
Generate natural, clear responses with multilingual synthesis and custom pronunciation support.
Language Detection
Automatically identify spoken languages and switch seamlessly across multilingual conversations.
Built For You
Built Around Your Business.Not Ours.Built Around YourBusiness.Not Ours.
Every enterprise speaks a different language. Products. Processes. Regulations. Terminology. Workflows.Shunya builds purpose-trained intelligence that understands your business from day one, delivering faster,more accurate and more reliable AI than generic foundation models.
Your Knowledge
Train on SOPs, call recordings, product catalogs, CRM data, policies, internal documentation and domain expertise.
Purpose-Trained Intelligence
Custom Small Language Models built specifically for your workflows, terminology and decision-making processes.
Grounded Reasoning
Every response can be grounded in knowledge graphs, enterprise rules and structured workflows instead of internet knowledge.
Faster. Smaller. Smarter.
Purpose-built models deliver lower latency, lower infrastructure costs and more predictable enterprise performance.
Your Business → Enterprise Intelligence
Security & Deployment
A Reasoning Core.Not a Pipeline.A Reasoning Core.Not a Pipeline.
Most Voice AI companies sell you speech I/O. We give youreasoning in between.
Deploy Anywhere
Cloud, VPC, on-premises,sovereign cloud or fully air-gapped environments.
Built for Regulated Industries
Designed for healthcare, banking, government, telecom, and other industries where accuracy and compliance are non-negotiable.
Your Data Stays Yours
Customer data remains isolated within your environment and is never used to train models for other organizations.
Own the Intelligence
Maintain full control over your models, deployments, versioning, inference, and updates with no vendor lock-in.
Industry Applications
Powering The World's MostDemanding Voice AIPowering The World'sMost DemandingVoice AI
From customer conversations to mission-criticaloperations, Shunya powers enterprise AI whereaccuracy, multilingual intelligence andreliability matter most.
06 channels
Contact Centers
Automate customer conversations with multilingual voice agents, real-time guidance and post-call intelligence.
Banking & Financial Services
Power onboarding, collections, fraud detection, KYC, servicing and compliant customer interactions.
Healthcare
Support patient journeys with multilingual assistants grounded in clinical knowledge and healthcare workflows.
Telecom
Deliver intelligent customer support, agent assist and multilingual experiences at national scale.
Retail & E-commerce
Power conversational shopping, customer support, returns and multilingual engagement.
Enterprise AI
Build domain-specific copilots, voice interfaces and intelligent workflows across every department.
Performance / Benchmarks / Production / ResearchPerformance / BenchmarksProduction / Research
Performance That Holds Upin ProductionPerformance ThatHolds Up inProduction
216+
Languages
7
Industry Benchmarks
5M+
Enterprise Conversations
50M+
API Calls
Model Accuracy
Speech Recognition Accuracy
Model Versions - accuracy continues improving while maintaining production latency.
Speed
Latency
sub-500ms
Average end-to-end response time
FastModerateSlow
Scale
Enterprise Scale
Live deployments running across enterprise environments worldwide, right now.
Coverage
Language Coverage
Deep coverage in India, Japan, Korea, the Middle East, and Southeast Asia - not just translated, natively trained.
OpenASR Leaderboard
Word Error Rate - lower is better ↓
1
ShunyaOurs
3.1%
2
Google
4.8%
3
Whisper
5.6%
4
Azure
6.2%
5
Amazon
7.1%
Illustrative benchmark data shown for layout - swap in published results before launch.
Don't Take Our Word for It.
See how our models perform on industry-standard benchmarks and against leading commercial models.
Explore Benchmark Reports